Privacy policy

Last updated 23 October 2026

Who we are

Infortek Limited is a technology company based in Auckland, New Zealand. This policy covers our public websites: infortek.co.nz, icecube.co.nz and icecube.ai. We follow the New Zealand Privacy Act 2020.

Our privacy officer is Leo Peng. You can reach him at leo@infortek.co.nz.

What we collect

We collect only what you give us:

• On the Register form: your name, company, work email, and, if you choose to add them, your phone number, your role, your country and what you need to monitor.
• By email: whatever you choose to tell us.

Why we collect it

To reply to you, to tell you about IceCube™, and to manage our relationship with you if you become a customer or partner. We do not sell your details.

Who sees it

The people at Infortek who need it to reply to you. We also use service providers to host our websites, deliver our email and handle form submissions. They may only use your details to provide those services to us. We may also share your details if the law requires it.

Where it is kept

Our service providers may store your details outside New Zealand. If they do, we expect them to protect your details to a standard comparable to New Zealand law.

If you are outside New Zealand

Infortek works with people and companies in many countries. If you live outside New Zealand, the law where you live may give you extra rights over your details, for example in the European Union, the United Kingdom or Australia. Tell our privacy officer what you would like, and we will deal with your request in line with the law that applies to you.

Cookies and tracking

These websites do not use cookies or analytics tools. If that changes, we will update this page first.

How long we keep it

For as long as we need it for the reasons above. If you ask us to delete your details, we will, unless the law requires us to keep them.

Your rights

You can ask to see the details we hold about you and ask us to correct them. Email our privacy officer. We will reply within 20 working days. You can also ask us to delete your details.

Complaints

If you are not happy with how we have handled your details, please tell our privacy officer first. If we cannot sort it out, you can complain to the Office of the Privacy Commissioner: 0800 803 909, www.privacy.org.nz, enquiries@privacy.org.nz.

Changes to this policy

If we change this policy, we will post the new version here and update the date at the top.